Shipping policy

Thank you for shopping at Pet Eyes. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed on weekends or public holidays.
During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

Domestic Orders: 3–7 business days
International Orders: 7–21 business days (depending on destination)

Please note that delivery times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may offer Free Shipping on eligible orders during special promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (if available).

Incorrect Address

Please ensure your shipping address is correct before placing an order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.